The Perfect Tech Accessory to Complete Any Retail Outfit

Client Overview:

A global fashion retailer with over 600 stores sought to modernize device management, streamline logistics, and boost operational efficiency across its locations.

The Challenge:

  • Implementing secure, scalable device management across a network of over 90 stores (and counting).
  • Ensuring compliance with pre-installed applications and security settings.
  • Establishing a two-year contract with ServiceNow integration for enhanced workflow management.
  • Selecting a reliable carrier to support seamless transactions and connectivity.

The Solutions:

Device Selection — Bluebird RFID 901 Scanners

  • Lightweight and Ergonomic: Designed for prolonged use without wrist strain.
  • Superior RFID Performance: Reads over 1,300 tags per second with a range exceeding 10 meters.
  • Versatile Scanning Modes: Easily switches between RFID reading, 1D/2D barcode scanning, or both simultaneously, offering flexibility.
  • Flexible Mount Options: Compatible with various consumer smartphones and Bluebird mobile computers, ensuring seamless integration with existing devices.

Samsung Galaxy A54 5G Handsets

  • Durability: IP67 dust and water resistance.
  • Performance: Octa-core Exynos 1380 chipset, ensuring efficient multitasking.
  • Battery Life: 5,000mAh battery with 25W fast charging for all-day use.
  • User-Friendly Design: 6.4-inch Super AMOLED display with a 120Hz refresh rate.
  • Security: Android 13 with Samsung’s One UI 5.1 for robust and intuitive operations.

Hyperion’s Full Lifecycle Management

  • Managed Mobility Services: Integrated ServiceNow for centralized device tracking, application installation, and security compliance.
  • Logistics as a Service (LaaS): Provided forward and reverse logistics, ensuring efficient delivery, deployment, and returns across all locations.

The Results:

Improved Operations

  • Enhanced inventory management and communication through advanced scanning and mobile technologies.
  • Streamlined workflows with ServiceNow integration, reducing manual errors and increasing productivity.

Enhanced Security and Durability

  • Ensured compliance and data protection with robust applications and security measures.
  • Maintained device performance in diverse retail environments due to durable hardware.