Problem:
A national coffee chain with over 300 locations faced significant delays in store deployments due to the dependency on traditional wireline infrastructure. These delays disrupted essential operations, leading to negative impacts on customer experience, efficiency, and profitability.
Solution:
Hyperion partnered with T-Mobile to harness the power of America’s largest and fastest 5G network. By deploying Cradlepoint E300 and W1850 routers at a reduced cost, thanks to Hyperion’s strategic partnership with Cradlepoint, each installation was customized for its specific location. Structural barriers and carrier signal strength were carefully assessed to optimize the placement of routers and antennas. To further enhance reliability, Hyperion implemented a robust secondary failover solution, ensuring uninterrupted service during outages. Local testing and Cradlepoint’s NetCloud Manager were used to fine-tune speed and coverage, maximizing performance at each site.
Impact:
The Fixed Wireless Access (FWA) solution, powered by T-Mobile’s 5G network, significantly accelerated store deployment and improved connection reliability across
all 300+ locations. This cost-effective approach reduced operational costs while allowing the company to maintain critical operations without delays. The failover solution eliminated network downtime concerns, resulting in higher productivity, enhanced customer satisfaction, and notable profitability gains.
